Bookings and online checkout
An online booking system that knows how full you are.
Online sales in one system and the desk in another means the same place gets sold twice, or held back just in case.
Every sale, online, at the desk and on the POS, counts against the same wall, court, pool or room, so what's on sale is what's really left.
How it goes
Booked at home, known at the desk.
- On your website
They pick a time
Only what's really left is on sale, by session, arrival slot or day.
- At the checkout
Named, signed and paid
Tickets by age, add-ons, offer codes and member prices, with the places held while they book.
- Before the visit
They look after themselves
A private link to name everyone, sign, and move or cancel within your rules.
- On the day
The desk already knows
The same booking is on the timetable, the till and the arrivals list.
What's in it
Bookings and online checkout, in full.
Sessions, classes, hires and events, sold online, at the desk and on the POS from one set of availability.
Capacity on the real thing
Places counted against the wall, court, pool or room, a session using several at once, turnaround time between bookings, and fewer places for one day without touching the schedule.
Sessions, slots and all-day entry
Timed sessions, arrival slots with their own capacity, or open all day, on schedules with special dates for holidays, how far ahead each can be booked, and when sales stop.
Tickets by age
Ticket types by age band, picked from each person's date of birth, with grown-ups free, paid or required.
Private hire
A resource to one group at a time: a court, a party room, the whole venue.
Classes and courses
Terms with weekly groups by age and level, sold for the whole term, the rest of it or a single session, with registers.
Events and early access
Events with their own capacity and price, on sale to members first for a set time.
Waiting lists and demand pricing
People join when it's full and are told when a place comes up, and a session's price can step up as it fills.
Add-ons
Hire, extras and food per person or per booking, online and at the POS, and required on a product when everyone needs one.
Move a booking
Moved to another day or time from its page or at the till, repriced to the new time with the difference taken or given back, and the guest told.
The day by resource
A timetable of the day across each wall, court, pool or room, with every booking on it.
Online checkout on your website
A page or a pop-up in your colours, linking straight to a date, product or time, with offer codes, gift cards and member prices, and your Google Analytics, Tag Manager and Meta Pixel on it.
Places held while they book
A basket holds its places for a few minutes, "only 3 left" shows when you choose, and a full session offers the next one with space.
Flexible booking and fees
Guests can pay a little more to move or cancel up to a cut-off, for their money back or as credit, and a booking fee per order, ticket or percentage if you want one.
Guests' own booking page
A private link to name everyone, sign, add it to a calendar, and move or cancel within the product's rules.
Guest accounts
Guests sign in with a code by email to see their bookings, family, memberships, passes, gift cards and receipts, and every confirmation, reminder and thank-you can be sent again from the booking.
Included for £365 per site per month.
Every part of LeisureHQ is in the one price, plus usage. No set-up fee, no contract, nothing per member of staff.
Questions
What venues ask us.
Does the checkout sit on our own website?
Yes. It's a page or a pop-up in your colours, and a link can go straight to a date, product or time.
Can guests change their own booking?
Yes, within the rules you set for each product: from a private link they can name everyone, sign, move or cancel.
What happens when a session is full?
It offers the next one with space, and people can join a waiting list and are told when a place comes up.
The rest of LeisureHQ
Start your free trial
Next Saturday could book itself.
Sign up and we get your trial up and running: your venue, your branding, your sites, with sample data loaded so you can try everything straight away. We'll help you set up what you sell and import your data whenever you're ready.
- Nothing to install
- No card, no commitment
- Your own data imported when you're ready
- Onboarding and best practice from people who run venues