Marketing
Marketing that knows who's actually been in.
An export to a separate email tool is out of date the day it's made, and can't tell a member from someone who came once in 2019.
Segments and automations read live bookings, visits, memberships and spend, so each message goes to the right people at the right time.
How it goes
Who, what, when, and what came of it.
- Who
Build a segment
From bookings, visits, memberships, spend and age, with a live count.
- What
Design the email
Your brand's look and blocks, saved to use again.
- When
Now, later or always
A campaign sent or scheduled, or a journey that starts by itself and splits on what they do.
- After
See what came of it
Delivered, opened, clicked and bounced, kept on each person's record.
What's in it
Marketing, in full.
Email and texts built on what your guests actually do.
Segments
Groups from bookings, visits, memberships, spend, age and your own fields, with a live count.
Email design
An email look per brand (Classic, Bold, Clean, Postcard or Night), shapes from a card to a picture hero, and blocks: heroes, sections, columns, galleries, product grids, event cards, signatures, offers, countdowns and ratings, saved to use again; the app's own emails built the same way.
Campaigns
Sent now or scheduled, paused and resumed, with results, links clicked, and whether each email was delivered, opened or bounced, kept on the person's record.
Texts
Campaigns and booking reminders by text from a number per site, replies landing in the same inbox, and the cost shown as you write.
Journeys
Automations read top to bottom, with splits on whether they opened, booked since or joined a segment: welcome, win-back, birthdays, memberships ending, before a booking, after a visit, after a party, not booked yet, and a basket left behind.
Refer a friend
Every customer has a code to share; a new friend gets something off their first booking, and the referrer is thanked once they've been in, or again when the friend joins as a member.
Sign-up forms
A public form, QR code or embed that adds people to your list with their consent.
Consent handled
Who agreed and how, unsubscribes and bounces kept off every send.
Your own sending address
Emails sent from your own domain, with the DNS records to add and a check that they're right.
Replies in one inbox
Customers' replies to your emails land in the back office, given to someone to deal with, answered from the list and marked done.
Ratings and reviews
Asked how it went the day after, with a link to review you on Google after a good rating, and a task for the team after a poor one.
Included for £365 per site per month.
Every part of LeisureHQ is in the one price, plus usage. No set-up fee, no contract, nothing per member of staff.
Questions
What venues ask us.
Can emails send themselves?
Yes. Journeys cover welcome, win-back, birthdays, before a booking, after a visit, a basket left behind and more.
Can we send texts as well?
Yes: campaigns and booking reminders from a number per site, with replies landing in the same inbox.
Do emails come from our own address?
Yes. They're sent from your own domain, with the DNS records to add and a check that they're right.
The rest of LeisureHQ
Start your free trial
Your next campaign could send itself.
Sign up and we get your trial up and running: your venue, your branding, your sites, with sample data loaded so you can try everything straight away. We'll help you set up what you sell and import your data whenever you're ready.
- Nothing to install
- No card, no commitment
- Your own data imported when you're ready
- Onboarding and best practice from people who run venues